Max Mertens Interaction Designer
I’m an interaction designer with 8+ years of experience in helping organisations innovate through design and shaping solutions that meet people’s needs. My work spans the entire design process, however my expertise lies in product design, where I’m focusing on crafting clean user interfaces that feel logical and intuitive.
2022 – 2024 · Accenture
Digitalizing the funding process for citizens and funding giving institutions in Germany.
2019 · University
Augmenting the process of sensemaking in design research.
2018 · University
Prototyping a speculative concept provoking discussion on social and ethical implications of human genome editing.
2016 · University
Designing Microgestural Interactions
Work experience
since 2022 (ongoing)
Senior Service & Interaction Designer at Accenture Song
Berlin, Germany
I’m currently at Accenture, where I’m part of multidisciplinary teams building digital products from 0->1. My work includes conducting various types of research, leading early discovery, envisioning and prototyping experiences, and designing production-ready user interfaces.
2020 – 2022
Service & Interaction Designer at Fjord
Berlin, Germany
At Fjord, I worked in multidisciplinary teams addressing strategic challenges for large enterprises through human-centred design. My role involved planning and conducting diverse user research activities, translating business requirements and human needs into tangible product visions, and bringing early prototypes through to the first MVP launch.
2018 Apr – 2018 Sep
Design Research Intern at Designit
Munich, Germany
Conducted qualitative interviews in several countries to uncover human needs and motivations, map out respective journeys, and to explore potential opportunity areas.
2017 Sep – 2018 Mar
Product Design Intern at Designit
Copenhagen, Denmark
Helped enterprises and startups to define and capture their strategic ambition in experience frameworks and roadmaps. Designed and prototyped experience visions for the respective digital products and services.
2012 Jun – 2015 Aug
Design Apprentice at Schwarz Gruppe Design
Stuttgart, Germany
During my three years as an apprentice, I worked in the field of brand design developing brand strategies, corporate identities and doing campaign work for brands in the automotive industry.
Education
2015 – 2019
Bachelor of Arts Interaction Design at HfG Schwäbisch Gmünd
Schwäbisch Gmünd, Germany